The Villas On Lake George
Terms & Conditions
ALL OF OUR UNITS ARE SMOKE FREE!
no early arrivals
Check-In = 4:00 pm
Check-Out = 10:00 am
no late check-outs
A penalty of $200 will be charged for extra cleaning and deodorizing if there is evidence of smoking in the room.
ABSOLUTELY NO PETS ALLOWED
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*Pets found on the premises will require a payment of $200 per night service charge. Violators will be asked to leave without refund.
*During early June and late May when the season first begins, smaller dogs are more likely to be able to stay at the Villas, however please call the front desk to further consult with them.
ONLY REGISTERED GUESTS ARE ALLOWED
For the safety of our guests, visitors are not allowed at The Villas On Lake George in terms of parking, or using the resort facilities. Illegally parked cars will be towed at the car owner’s expense.
HOUSEKEEPING UNIT
(TOWN HOUSES, VILLA AND FAMILY SUITES)
INFORMATION
COOKING IS NOT ALLOWED IN STANDARD RESORT UNITS
NO OVERCROWDING OF ROOMS. AS PER FIRECODES, MAXIMUM OF 1 PERSON PER TWIN SIZE BED, 2 PERSONS PER DOUBLE, QUEEN OR KING SIZE BED. OVERCROWDING OF ROOM IS CAUSE FOR CANCELLATION OF RESERVATION WITH NO REFUND.
Population Regulations
Permits issued to guests must display permits as instructed and park in corresponding parking space only. Violators may be towed at car owner’s expense
All REGISTERED GUESTS WILL BE ISSUED PARKING PERMITS
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Provided: Bed linens and bath towels, toilet paper and bath soap, dishes, kitchen utensils, coffee maker, and toaster.
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Used bath towels may be exchanged for fresh ones on Monday and Thursday of each week.
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Not provided: your own daily cleaning supplies, paper towels, charcoal and lighter fluid. You may bring your own small electric appliances such as electric frying pans, toaster ovens, etc. for housekeeping units only.
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Minimum $150 cleaning fee will be charged if unit is not left broom swept, dishes cleaned and garbage placed in totes.
BEACH & POOL TOWELS ARE NOT PROVIDED
Lakehouse, Townhouse and Group Reservations
(2 or more units)deposit and payment policy.
security deposit of $500 upon arrival for all kitchen units.
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One night minimum deposit via credit card upon booking.
Minimum 50% payment due mid February via check.
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Full 100% payment due mid April via check.
STANDARD RESORT ROOM INFORMATION:
WE DO NOT PROVIDE ROLLAWAYS OR CRIBS
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Provided: Daily maid service, toilet paper, bath soap, compact fridge, microwave
Also, shampoo/conditioner, and other toiletries not provided.
Blow dryer, iron, ironing board available upon request.
Title: Section 6-1.29 - Swimming pool design standards
TERMS AND CONDITIONS
A credit card is required to confirm your reservation for all reservations, a non-refundable deposit equal to 50% of total stay and tax will be taken at the time of booking. . The balance of your stay will be charged to the card on file 14 days prior to your arrival date. Should you cancel this reservation more than 14 days prior to arrival, the $50 processing fee and one night’s deposit (if applicable) will be forfeited. If the cancellation is made 14 days or less from arrival, the total amount will be forfeited. In the event you do not arrive on the arrival date of your reservation, your reservation will be cancelled and the amount collected will be forfeited at that time.
ADDITIONAL POLICIES
We reserve the right to cancel or modify reservations where it appears that a customer has engaged in fraudulent or inappropriate activity or under other circumstances where it appears that the reservations contain or resulted from a mistake or error.
Rates quoted are based on check-in date and length of stay. Should you choose to depart early, price is subject not to change.
Advance reservations for marina boat rentals are now available.
Photos of guest rooms are representative of the general design and décor of the rooms. The exact layout and view in any of the guest room photos are not guaranteed.
Special Terms apply for Advance Rate Plans which are Fully Prepaid, Non Changeable, Non Refundable and will be noted as such in the Rate Plan Description.
CREDIT AND DEBIT CARD POLICY
The credit or debit card used for booking must be the same card presented for payment along with a valid photo ID upon check-in. In addition to the deposit(s) taken prior to arrival, a pre-authorization amount will be placed on your card at check-in. This is a temporary hold of a specific amount – it is not a charge to your account, but it can create a hold on those funds or against credit availability. We also may charge your card for any damages to the room or premises you or your guests cause. Once your actual incurred charges are posted at check-out, based on your bank, credit card company, or institution’s policy, it can take anywhere from 24 hours to 30 days for the original pre-authorization amount to be removed. It is your responsibility to be aware of how your bank, credit card company, or institution handles all of your transactions, including pre-authorizations. The hotel will not be responsible for any delay in releasing funds, or returning availability or any fees or charges by your bank, credit card company, or institution as a result of your use of a credit or debit card. We are unable to remove pre-authorizations directly through our hotel. We do not accept any third-party billing. This policy applies for all reservations.